Terms of use - Floravelle International

1. Introduction

By accessing Floravelle.com (“Site”), you agree to these Terms of Use (“Agreement”). This Agreement governs your use of the Site and any purchases made. Floravelle reserves the right to modify these terms at any time, with continued use signifying acceptance of changes.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. Floravelle is not liable for unauthorized use of your account.

3. Purchases

When placing an order on our Site, you agree to pay the total cost, including shipping and any applicable taxes. Orders are confirmed via call, and Floravelle reserves the right to cancel any order at its discretion.

4. Shipping & Risk of Loss

Products are shipped to the address you provide at checkout, and all risk is transferred to you upon dispatch. Floravelle is not liable for lost items once shipped.

5. Returns and Refunds

Please refer to our Refund Policy for specific details on returns and refunds.

6. Privacy and Security

Your data is handled in accordance with our Privacy Policy. By using our Site, you consent to our data practices.

7. Third-Party Services

Floravelle uses third-party services such as Shopify, Facebook, and TikTok for processing orders, advertising, and tracking user interactions. Their respective terms apply to any data shared with them. Learn more by visiting:

• Shopify Terms of Service
• Facebook Terms of Service
• TikTok Terms of Service

8. Intellectual Property

Floravelle reserves the right to change prices, availability, and content on the Site without prior notice.

9. Modification Rights

All content on the Site, including images, logos, and text, is owned by Floravelle. Unauthorized use of our intellectual property is prohibited.

10. Limitation of Liability

Floravelle is not liable for any damages arising from your use of the Site, including but not limited to delays, inaccuracies, or interruptions.

11. Dispute Resolution

Any disputes arising out of or related to this Agreement will be resolved through binding arbitration in accordance with the laws of the applicable jurisdiction.

12. Contact Us

If you have any questions regarding these Terms of Use, please contact us at [email protected].